DIGITAL
TRANSFORMATION
WHAT IS
DIGITAL TRANSFORMATION ?
Process automation is when you can optimize work with 10, 20 or even 50%. We define digital transformation as a core principal of the third (digital) industrial revolution. Rewriting the way business operate with 10x, 20x or 30+ times faster and more efficient is what we go after when we talk about digital transformation.
What we can help with:
- Understanding how you do daily activities and plan which of them can be digitalized or transformed so they actually work flawlessly.
- Transformation and automation of complex processes, visualizing them in a simple and user-friendly manner.
- Reduce the time for implementation of changes in business processes, whether it is regulatory compliance or business model adjustments, changes are done quickly.
- Аllow business users to make changes without knowing IT. We introduce a new layer that orchestrates processes one level above IT systems.
- No-coding introduction of new products, offerings and customer-oriented processes. Fast and reliable.
- Look for shortest and most effective path to complete tasks and implement it in a system
Here are some numbers, achieved for a banking customer of ours:
Digitally transformed processes | Old system | Our transformed system | Digital Transformation Improvement |
Number of credit applications processed | 6000 | 9630 | ~60% |
Average time for application processing | 6 days | 2 days | x24 |
Average time for application decision | 1 day | < 1 hour | x8 |
Time for contract preparation | 8 days | 1 day | x8 |
Average time for new credit product release | 8 days | 1 day | x8 |
Digital Transformation Related Projects
METRO PLUS – MOBILE APPLICATION FOR CUSTOMER LOYALTY PROGRAM
We helped METRO to switch from analog to digital. The solution helped customers of METRO to check their points and exchange them for goods with discounts.
INNOVATIVE BIG DATA PLATFORM REVOLUTIONIZES MARITIME FLEET MANAGEMENT
Processing more than 40,000 measuring points per second form vessel systems and sensors. Successful nearshoring between Norway and Bulgaria.
UNICREDIT BULBANK DECIDES ON SAFE BANK FOR CASH PROCESSING CENTRALIZATION
Centralized cash ordering, transportation and processing operations within Unicredit Bulbank’s large branch network.
GREEN BOX – AUTOMATING LOGISTICS PROCESSES FOR GOODS COLLECTION IN AZURE
Automated logistics process for goods collection, goods handling and warehouse operations.
KONGSBERG MARITIME IMPROVES PRODUCTIVITY BY K-TOOLS APPLICATION INTEGRATION SOLUTION
30 times increase in productivity for product documentation generation and improved quality and accuracy of customer and project documentation
CONSULTING FOR NEW ERP SYSTEM SELECTION
The scope of the new ERP system was precisely defined and the risk of exceeding budget was minimized.
IMPLEMENTING ADVANCED INTEGRATION SOLUTION FOR INCIDENTS REGISTRATION AND MANAGEMENT
Improved customer service by delivery of adequate and up to date guidance and information and fraud prevention and detection by complete record of the customer communication within the process of accident registration
PROCESS OPTIMIZATION AND AUTOMATIC GENERATION OF ERP REQUIREMENTS
Business process steps reduced on average by 43%, data duplication was eliminated and
complete scope of the new system allowing best fit selection was described
NAVIGATOR – REAL ESTATE MANAGEMENT SYSTEM
Planning and control of the real estate deals, as well as full supervision of the sales processes. Provides a number of different analyses and reports for the performance of the local offices that help the management take better informed decisions.
IMPLEMENTING SAFE CASH FOR CORE PROCESSES OF CASH AUTOMATION
350 % improvement in cash centers throughput, cash processing hardware capacity optimization, process automation and facilitation of daily cash operations
IMPLEMENTING GOOD PRACTICES FROM ITIL
Implemented best practices for IT service management from ITIL based on exhaustive analysis of the current practices in the IT department and defined reports and KPIs in the configuration management system for performance evaluation
BUSINESS PROCESS MODELING AND MANAGEMENT
Clear, actual and accessible work instructions for the
employees, convenient way of presenting the work in case of
Bulgarian and international audits and effective maintenance of work instructions and
procedures up-to-date.
INFORMATION SYSTEMS BASED ON BUSINESS PROCESSES
Minimized risk due to the definition of the “to-be” business processes, rights and responsibilities, which makes business planning in line with the scheduled changes possible.
BUSINESS PROCESS RESTRUCTURING
Minimized IS implementation risk due to the compliance, clearly defined rights and responsibilities and improved control of the value adding processes
USER HELPDESK LAUNCHING IN E.ON IS BULGARIA
Description of Incident management processes according to E.ON IS requirements and preparation of documents’ and forms’ templates needed for implementation of Incident Management processes.
BALANCED SCORECARD STRATEGIC MANAGEMENT SYSTEM
More efficient use of resources (budget) for supporting
the strategy and personal responsibility of management, aligned with
the respective rights and incentive system.