Demonstration of the COSORE Platform for Corporate Social Responsibility
ICB develops a corporate social responsibility software, changing the way EU companies manage social responsibility
ICB Participates in a Pan-European Project Using Drones to Prevent Forest Fires
Forest fires, the wide-ranging and destructive infernos that devastate national parks, are usually discovered when it is too late for them to be put out.
CONSULTING FOR NEW ERP SYSTEM SELECTION
The scope of the new ERP system was precisely defined and the risk of exceeding budget was minimized.
IMPLEMENTING ADVANCED INTEGRATION SOLUTION FOR INCIDENTS REGISTRATION AND MANAGEMENT
Improved customer service by delivery of adequate and up to date guidance and information and fraud prevention and detection by complete record of the customer communication within the process of accident registration
PROCESS OPTIMIZATION AND AUTOMATIC GENERATION OF ERP REQUIREMENTS
Business process steps reduced on average by 43%, data duplication was eliminated and
complete scope of the new system allowing best fit selection was described
NAVIGATOR – REAL ESTATE MANAGEMENT SYSTEM
Planning and control of the real estate deals, as well as full supervision of the sales processes. Provides a number of different analyses and reports for the performance of the local offices that help the management take better informed decisions.
IMPLEMENTING SAFE CASH FOR CORE PROCESSES OF CASH AUTOMATION
350 % improvement in cash centers throughput, cash processing hardware capacity optimization, process automation and facilitation of daily cash operations
IMPLEMENTING GOOD PRACTICES FROM ITIL
Implemented best practices for IT service management from ITIL based on exhaustive analysis of the current practices in the IT department and defined reports and KPIs in the configuration management system for performance evaluation
BUSINESS PROCESS MODELING AND MANAGEMENT
Clear, actual and accessible work instructions for the
employees, convenient way of presenting the work in case of
Bulgarian and international audits and effective maintenance of work instructions and
procedures up-to-date.
INFORMATION SYSTEMS BASED ON BUSINESS PROCESSES
Minimized risk due to the definition of the “to-be” business processes, rights and responsibilities, which makes business planning in line with the scheduled changes possible.